eCommerce LMS

retail Retail

LMS for eCommerce Retail

The world evolved with different economies. After agrarian, industrial and service economies now is the Experience Economy which expects businesses to create memorable “Experience” for their customers, building a solid foundation for customer experience management. There is massive competition amongst the retailers to pull customers and retain them. Customers choose their preferred retailers based on the incredible omnichannel experience they receive irrespective of the channel they use whether digital, physical store to shop or even your customer helpline no. to schedule a return. Every team member should be adequately trained and is updated on policies, offerings, behaviour, conflict management, etc., to deliver the best experiences. MapleLMS is a comprehensive solution to all your training needs.

Comprehensive Solution
For existing workforce as well as for hiring the best talent and onboarding them. This centralized and automated application reduces your efforts and saves time for course allocation, skill assessment, test design, proctoring and creation of reports and dashboards of training and test metrics.
Job Satisfaction
Both the fresh hires and existing workforce will be satisfied with the seamless training methodology and will be motivated and elated with their improved performance.


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Features & Benefits

Anywhere, Anytime, Any Device

In Retail vertical, resources are employed across different locations, time zones, etc. Eventually, they have other devices and geo-based on different training needs & expectations to support their functions. MapleLMS support additional devices, even wearables and can be used in an offline mode.

Online Exam and AI Proctoring

MapleExam is our Online Exam & AI Proctoring tool that helps L&D, HR & Recruitment team of Retail companies to improve the ongoing activities like inventory & store management and proctoring of other skills such as Conflict management, Time & Stress Management, Communication Skills, Customer Service, technical skills like SEO for eCommerce, etc. to create knowledge repository and improvise conceptual knowledge through real-time monitoring and tracking.

Gamified Learning Experience

The primary motivation of using MapleLMS is to maximize enjoyment and engagement by incorporating students' interests and encouraging them to continue learning. By using rewards such as certificates, badges, or points, an organization can create a better, more involved learning experience in the workplace.

No-Cost Onboarding and Easy Integrations

MapleLMS is implemented in no time, and your content, whether in physical form or on other applications, are brought on to our learning management system without any cost. Connectors and API based easy integration with any of your existing CRMs like Salesforce, Zoho, AMS/EMS, HRIS, ERPs, etc.

Tracking and Reporting

To monitor your employee's performance, it is essential to have an automated reporting system where you can see progress. MapleLMS Corporate solutions with integrated analytics tools can help you track your learning patterns and understand your learning outcomes. The automated reporting system will provide managers with timely reports on staff training progress.

Retail-focused Courses

MapleLMS gives you the freedom to choose from its frequently updated rich content repository to improve skills of constituent groups of the audience in Retail ecosystem. Crisp, impactful, video-based courses and AI Proctored skills assessment and exams for recruitment and blind screening, hard and soft skills training, Policy and Compliance training, Health and Safety training, Conflict Management, and Customer Service, Communications, CRM training, Digital Marketing, Campaign Management, etc.