LMS for eCommerce Retail
The world evolved with different economies. After agrarian, industrial and service economies now is the Experience Economy which expects businesses to create memorable “Experience” for their customers, building a solid foundation for customer experience management. There is massive competition amongst the retailers to pull customers and retain them. Customers choose their preferred retailers based on the incredible omnichannel experience they receive irrespective of the channel they use whether digital, physical store to shop or even your customer helpline no. to schedule a return. Every team member should be adequately trained and is updated on policies, offerings, behaviour, conflict management, etc., to deliver the best experiences. MapleLMS is a comprehensive solution to all your training needs.