Support & Service Training

Support-&-Service-Training Support & Service Training

Support & Service Training

Customer service is an important part of any business. The customer support skills training is created to enhance the presentation, productivity, and entire performance of your customer support team. Customer support training enables you to methodically and periodically train support agents to expertly, represent your brand, perform dispute resolutions, manage time & stress attain technical know how of products and processes, etc. It is important for investing in training your customer service teams, because after sales experience decides the account growth, term of engagement & loyalty. MapleLMS helps to train your customer facing teams with best practices and procedures.

Support-&-Service-Training

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What do you gain?

Automated Process

Our innovative LMS integration system will effectively help you in automating repetitive tasks. Get hassle-free administration for your employee training and development where you can automatically grade tests with assignments.

Tracking

Effortlessly track trainees’ course completions and assignments, view & analyze the stages of course completion. Send reminders to your employees for finishing the assignments timely.

How can MapleLMS Support Customer Support Trainings?

Learn Anywhere, Anytime & on Any Device

Our customer training program will assist you in delivering impactful training to your staff. With MapleLMS, you do not have to worry about “where”, “when” and how the trainings are delivered.

Easy Integrations

Simply connect your training platform to your existing CRMs like Zoho, Salesforce; AMS/EMS, HRIS, etc.

Gamified Learning

MapleLMS gamified learning is specifically designed to motivate and inspire user through badges, points, etc. With the help of gamification. Online sales training can become more powerful and useful for your sales team.

Tracking Reports

Get a timely report with integrated analytics which will support you to track conveniently the learning patterns and understanding learning goals.