Customer experience is a crucial goal to attain in the hospitality industry. Advanced technologies are taking the hospitality industry into new heights while they increase pressure on the staff to comply with the constantly evolving trends and compliances. Hotel staff training is crucial to ensure customer satisfaction and retention in the long run. A hospitality LMS improves employee, customer, and partner engagement for a better customer experience through proper training. Hygienic and contactless solutions are becoming the norm after COVID-19 has wreaked havoc in the world affecting the restaurant and hotel industry at large. Hospitality training LMS ensures that employees are well trained to manage emergencies, maintain compliance and food safety practices, speed up bookings and checkouts, collect feedback from customers and quickly resolve them in person and over the phone or online.