Customer Experience always has an essential benchmark in the Hospitality Industry. But with advent of the new technologies and platforms, Customer Experience has become one of the prime factors that affect the revenue. Apart from brick & mortar booking centers, now social media, online booking centers and customer review platforms have not only given the industry a new momentum but also raised the level of competition much higher. Now with the pandemics like COVID-19, hospitality needs an altogether different level of training regarding Health and Safety, Hygiene & Sanitization, Food Safety, immaculate guest service, etc., to stay in the best books and reviews of their customers. MapleLMS is an automated learning platform for your training and Online Skill Assessment needs.