Unified Member Experience

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MapleLMS and Fonteva Join Hands - for Fulfilling Members’ Needs, Enhancing Member Engagement and Retention, Increasing Certifications and Seamless Professional Regulation.

As Fonteva is built on Salesforce Community Cloud, MapleLMS’s out-of-the-box integration with Salesforce decreases time to value and enhances user adoption. Having said that, it enables a two-way integration between MapleLMS, Fonteva and Salesforce. Fonteva is the master record repository, MapleLMS is the Learning Platform, and Salesforce is where the management gets reports and dashboards, all of them having a two-way data synchronization with each other.

Some salient outcomes of this integration:

Single Sign-On (SSO)

Members logged into Fonteva don’t need an additional authentication process to access MapleLMS content. The Fonteva members’ information gets automatically synced to MapleLMS as soon as their IDs are generated in Salesforce or Fonteva. This ensures a centralized learning ecosystem for the members, which is accessible from both Fonteva and MapleLMS credentials. Associations do not need to migrate members to the LMS or generate additional credentials. Administrators and managers can view the LMS learning performance reports for the members directly from Fonteva, Salesforce, or the LMS.

AI-driven Continuing Education for Members

AI-suggested learning paths encourage members to continue learning and achieve their professional goals. Apart from that, MapleLMS enables course details, such as course start and end dates, credits earned, final score, etc. to get reflected in Fonteva.

eCommerce Purchase

Members can purchase the courses and other learning products using Fonteva storefront, and those purchased products are auto commissioned and can be immediately accessed in MapleLMS. Likewise, registrations for events and conferences are also synched between the two systems and on attending the event the slated credits are added for the members.

Two-Way Activity and Data Mapping

With MapleLMS-Fonteva integration, MapleLMS is aware of users’ status and role – whether they are members or not. Their data in Fonteva will determine their access to courses and other specific functions in MapleLMS. Similarly, data is written back from MapleLMS to Fonteva on completion of a course, after taking an assessment and earning credits. This ensures that Fonteva has complete users’ or members’ profile along with their transcripts. Then MapleLMS generates a certificate which of course reflects in Fonteva. Most of the data object from both the systems reflect in Salesforce in Contact data, Reports and Dashboards.

Reporting and Dashboard

Members’ learning and performance metrics can be viewed on reports and dashboards on MapleLMS, Fonteva, and Salesforce. The reports and dashboards are generated for different levels i.e., Member level, Content Level and System Level. At the member level, transcripts can be checked to see what certificates, credits, badges, etc. have been earned. The members can also view these reports. At the content level, the administrators get to know the learning patterns of the members, what are the courses with highest rates of completion, etc. At the system level, management can see the revenue earned through courses, merchandise, events in yearly and monthly formats. Also, how many enrollments have been done, how many assessments have been taken, the numbers of members that have increased and retained, enrollment in certification programs, etc.

Fonteva and MapleLMS integration transforms the training and learning ecosystem of associations, irrespective of the size and niche. Apart from Fonteva, MapleLMS has integration capabilities with other Association Management Software (AMS) like Nimble AMS, and other third-party applications including HRMS, ERP, CRM, etc.

MapleLMS Fonteva Integration Demo

This demo video captures the user journey from Fonteva to MapleLMS, member experience, two-way real-time data synchronization, MapleLMS data write back to Fonteva, reporting, and dashboards. This demo video also captures assessment and certification integration with face match authentication, controlled exam environment, and AI/Remote proctoring. Step-by-step walk-through of how the Fonteva integration works with MapleLMS.

How MapleLMS is the Perfect Association LMS

MapleLMS helps associations manage member experiences, learning data, analytics, entire member lifecycle, and automatic user creation mapped to Fonteva or any other AMS. Real-time performance reporting, continuing education (CE) credits, course content performance, etc. are directly available in Fonteva AMS as well as in MapleLMS.

MapleLMS helps associations to retain and grow memberships apart from realizing other goals like, Virtual Events, Cost Savings, Non-Dues Revenue Generation, Enhancing Outreach, and Automated Continuing Education Unit.

Here is how MapleLMS adds value to associations: